Docs / Customer Reviews
Manage Booking Reviews
Taskly allows you to see and manage all customer feedback, so that you can stay on top of how your customers feel about your service. The following article outlines how to manage booking review feedback.
Go to Reviews - The (x) number will indicate the number of New reviews you have.
Open a review to mark it as Read and/or Responded. This allows you to easily track which customers you/your team may need to follow up with.
If you have a GoogleMyBusiness profile linked to Taskly, you will still see positive reviews, but there will be no commentary (as your customer is pointed towards your Google Profile to add the feedback).
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