Taskly allows you to mark a booking as complete once a job has been finished. The following article outlines how to complete a booking and what happens depending on your invoicing settings.
Go to Bookings and open the booking you would like to complete
Press Complete Booking
What happens next depends on the invoicing settings for the booking.
Taskly will open the completion screen where you can finalise the invoice before sending it to the customer.
Add a Note — this will appear on the customer's invoice, e.g. "Thanks for having us, it was a pleasure."
Optionally enter a PO Number if required
Review and adjust the Price line items if needed — you can update quantities, prices, add new line items, or remove existing ones to reflect the final cost of the job
If the customer has already paid (e.g. cash on the day), enable the Already Paid toggle — this will mark the invoice as paid without sending a payment request
Press Submit
The invoice will be raised and sent to the customer immediately. If the booking had a deposit paid upfront, the completion screen will show the remaining balance due, which will be invoiced automatically on submission.
Choose whether to send a booking completion email to the customer
Press Submit
The booking will be marked as complete. No invoice is generated.
If you need to raise an invoice for a booking where auto-invoicing is off, you can create an ad hoc invoice and link the booking to it. Learn how to create an ad hoc invoice.
